Certifications & Training
By
registering for or ordering the LNC STAT course or
any other training associated with RN MARKET, you
agree to the following:
LNC STAT Case Guarantee
The
Case Guarantee is only available to those who meet
the following requirements:
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The individual
must purchase the Ultimate LNC STAT Course with
printing after May 1, 2009.
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The
individual must obtain the ALNC certification
and maintain it in good standing.
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The Legal Nurse must send out 250 of mail-out
sets included in the Ultimate Marketing Package
specifically following the instructions detailed
in the included Instruction Manual
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The Legal Nurse must provide proof that all 250
mail-out sets were implemented and that the
methods for use for each marketing tool included
with the Ultimate Marketing Package were
followed specifically by keeping a client
database or log of all potential clients
marketed to or contacted. The contact log must
be maintained using the methods detailed in
Chapter 25: Developing & Managing Your Client
Database of "The Legal Nurse Marketing
Handbook." Details included in the database or
log must include names, addresses, phone
numbers, email, Web sites, dates of pre-calls,
dates of mail outs, dates of post-calls, and
names of people spoken to. RN MARKET reserves
the right to verify your database or log entries
with those listed.
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If the Legal Nurse has sent 50 mail-outs from
the Ultimate Marketing Package and followed all
instructions for correct use without any
response, they must call RN MARKET for a
mentoring session with Veronica Castellana or a
qualified and designated mentor to see what they
are doing wrong.
The Legal Nurse must have contacted RN MARKET
for at least three mentoring sessions and must
have spoken to a qualified and designated
mentor.
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If all Case Guarantee requirements detailed
above are met and the ALNC still is unable to
obtain a case, additional training will be
provided by RN MARKET at no additional cost to
the ALNC. Any additional training must be
approved by RN MARKET's owner, Veronica
Castellana. Additional training may include, but
is not limited to, Case Strategies, the 2-Day
Success Internship or the Private Internship.
The actual additional training obtained will be
only determined by Veronica Castellana and will
be assigned in accordance with the weaknesses of
the ALNC.
Refund Policy
RN MARKET do not offer any refunds for any of its
courses, workshops, or certifications unless Refund
Insurance is purchased. There are no refunds
available for marketing products or marketing
packages. If you are unable to attend a seminar date
that was already reserved, you will receive a credit
to be used towards any other course date or home
study course depending on availability. This policy
is necessary because of the small sizes of each
seminar. When you reserve a seat, you prevent anyone
else from getting that seat. If you were to cancel
at the at the last minute, it is harder for us to
find someone else to reserve the seat.
Certifications
All certifications are issued and owned by LNI
Institute, Inc. All certifications issued by LNI
Isntitute, Inc. are to be represented with the best
behavior by the certified party. LNI Institute has
the right to revoke any certification due to
misconduct or irresponsible behavior in any way by
the certified party. LNI Institute, Inc. will use
its own discretion as to what certifications are
revoked and what behavior is considered inexcusable.
Educational Content Copyrights
RN
MARKET reserves all rights under law. No part of any
educational material produced by RN MARKET may be
reproduced or shared with any other party, written
or electronically, without written permission from
Veronica Castellana of RN MARKET. Only the
purchasing party shall have the rights to utilize
any teaching material and content, including all
text and video included with the LNC STAT course or
any other course taught by RN MARKET.
Ultimate Marketing Package & Other Marketing Tools
Delivery of Service
All orders are processed and completed in the order they are received.
Processing time will also depend on customer response time. RN MARKET does not
give any guaranteed date of completion on any work. This includes any written,
printed, designed, or Web site material. You will be notified when the printing
or design process has begun and when your material has been sent. Orders that
are incomplete after 6 months from the date of purchase will lose their
production rights; no refunds will be given.
Proofs
A set of samples called proofs will be sent to you for your approval. These
proofs are intended for you to approve before the final print job is started. If
you find a problem or would like to make any changes to the samples you may
notify us and we will make the required adjustments. This includes any
additions, revisions, or typographical errors. After the requested changes have
been made you may be sent another set of sample prints at your request. You are
allowed up to three designs and up to three modifications to your chosen design.
If you require no proof reprint, the printing process will begin.
Custom Designs for Marketing Packets
Custom designs are designed to your specifications with your preferences. You
are allowed up to three designs from which to choose your favorite. After
choosing your favorite, you are allowed up to three modifications to your chosen
design. Designs that you request that are additional to your three allotted
designs will require a fee of $75 per design. You may include any prefabricated
material such as logos or images in your design.
Text for Marketing Packets
The text created for the Ultimate Marketing
Package is based on research and is proven to be effective. The layout and
wording has been perfected and is what we suggest as a marketing company to be
the most effective. If for any reason you feel that you need to modify the text,
update the Microsoft Word files sent for your approval and email them back to
us. We may make suggestions as a courtesy. However, the first set of samples is
what we suggest to be most effective. Any changes to layout, format, or wording
may hinder the effectiveness of the marketing materials and is highly
discouraged.
Final Print Errors
Before printing your final product, you are required to give a final print
confirmation. RN MARKET will not take responsibility for any errors other than
those made by RN MARKET. Any errors found on your final printed material are
your responsibility if the error is present on the proofs when you give your
final print confirmation. Any errors found may be corrected and reprinted at an
additional cost to you. RN MARKET requires that you give your final print
approval on any print materials. This approval means that you have checked the
design and text for any errors, changes, or typos and agree that there are no
changes and that materials are ready for print. RN MARKET is not responsible for
any requested changes not applied after your final print approval is submitted.
Web Sites
Web sites created
by RN MARKET are not guaranteed any specific
number of responses, hits, or visits. Your Web
site is created after all printed products are
complete and will include the design and text
printed on your marketing materials. The Web
site will expire exactly one year after purchase
date and can be renewed for an additional fee.
It is your responsibility to keep track of the
renewal date and contact RN MARKET for renewal.
Expiration notifications may be sent to the
customer as a courtesy but is not a required
duty of RN MARKET. If a domain name expires, a
recovery fee of $100 may be charged to recover
the domain name. Custom Flash animation or
additional programming is not included in any
package.
Web Site Changes
All Web sites maintained and controlled by RN MARKET are entitled to one content
change a month. Content changes includes updating text already on the site or
adding text that has been already typed. Design changes will require an
additional charge of $75 per hour with a one hour minimum. In order to have
changes made to your site, content changes must be gathered together and
submitted in one email. After your one change has been made for the month, no
other changes will be made until the next month unless the additional design fee
is paid in advance ($75/hour with a one hour minimum).
Web Site Transfers
You can have your domain name transferred to or away from RN MARKET at any time.
RN MARKET will not modify hosting nameservers or DNS information to allow
control by another party. In order to resume control over a current RN MARKET
Web site, RN MARKET requires that the domain name be transferred away from RN
MARKET's control and new hosting is implemented by a hosting company other than
that affiliated with RN MARKET. Once the domain name is transferred, hosting
with RN MARKET will be cancelled. In order for RN MARKET to release your domain
for transfer, we must receive authorization from the client and the receiving
registration company must initiate the transfer.
Rush Orders
You can request that production of your Ultimate Marketing Tool Kit be rushed at
any time. This will give your order priority above all other regular orders but
behind any orders rushed before yours. There is an additional fee of $150 for
rushing your order. This rush fee still does not guarantee any date of
completion. It only gives you priority over other non-rushed orders. Contact us
for more details. You may also request express shipping. To get express
shipping, you will be charged the difference between the express charges and the
regular charges.
Abuse & Unprofessionalism
At no time will RN MARKET stand for abusive or unprofessional language. If there
is a problem, notify us in a professional manner and RN MARKET and its employees
will do everything in their power to reach a satisfactory solution. If any
abusive or unprofessional language is used toward RN MARKET or any of its
employees, you will loose all production rights and no refunds will be given.
This includes yelling, cursing, and/or any assault or abusive language of any
type via phone or email.
Payment & Refunds
Final printing of material or Web site publication will not be completed until
all services are paid in full. Only after your payment has been received and has
cleared will your material be printed or your Web site published. In addition,
no refunds will be given for any service or product purchased. If at any time
you are unsatisfied with your sample proofs, notify us in writing within 10
business days and we will revise the material to your specifications.
Disputes & Disagreements
Florida law shall apply to any remedies and/or disputes related to our
agreement. The only venue for any legal action shall be Hillsborough County,
Florida.
Copyrights
RN MARKET reserves all rights under law. No part of any material produced by RN
MARKET may be reproduced, written or electronically, without written permission
from Veronica Castellana of RN MARKET. Copies may be made for review and
personal reading purposes of the purchaser only. Any material created by RN
MARKET may be utilized to benefit the company. This includes but is not limited
to utilization of content created in the Ultimate Marketing Tool Kit for
examples, promotions or displays. Copyrights apply to all teaching materials,
videos, graphic design or written content produced by RN MARKET or any product
produced for any client. When purchasing the Ultimate Marketing Tool Kit, all
design copyrights are issued to the purchaser. However, all text, text
formatting, marketing techniques or strategies, and layouts included with the
Ultimate Marketing Tool Kit remain copyright of RN MARKET and may not be
reproduced by anyone other than the purchaser of the Ultimate Marketing Tool Kit
for the purpose of marketing their medical-legal services. If the Ultimate
Marketing Tool Kit is not purchased, design copyrights may be purchased from RN
MARKET in the form of a compact disc containing files of the purchased material.

Sites Created by RNMARKET for Customers
RN MARKET does not use or have access to contacts information sent customer web
sites web sites created for clients of RN MAKET. Anyone attempting to contact
you through a site created for you by RN MARKET will be able to do so without
any hindrance by RN MARKET. If you feel that contactinformation from your
site are not being sent to you currently, please contact RN MARKET so that we
many solve the issue.
RNMARKET.com Site
The following privacy notice discloses the privacy practices for RNMARKET.com.
This privacy notice applies solely to information collected by this web site. It
will notify you of the following:
1. What personally identifiable information is collected from you through the
web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have
access to/collect information that you voluntarily give us via email or other
direct contact from you. We will not sell or rent this information to anyone. We
will use your information to respond to you, regarding the reason you contacted
us. We will not share your information with any third party outside of our
organization, other than as necessary to fulfill your request, e.g. to ship an
order. Unless you ask us not to, we may contact you via email in the future to
tell you about specials, new products or services, or changes to this privacy
policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the
following at any time by contacting us via the email address or phone number
given on our website:
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See what data we have about you, if any.
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Change/correct any data we have about you.
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Have us delete any data we have about you.
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Express any concern you have about our use of
your data.
Security
We take precautions to protect your information. When you submit sensitive
information via the website, your information is protected both online and
offline. Wherever we collect sensitive information (such as credit card data),
that information is encrypted and transmitted to us in a secure way. You can
verify this by looking for a closed lock icon at the bottom of your web browser,
or looking for "https" at the beginning of the address of the web page. While we
use encryption to protect sensitive information transmitted online, we also
protect your information offline. Only employees who need the information to
perform a specific job (for example, billing or customer service) are granted
access to personally identifiable information. The computers/servers in which we
store personally identifiable information are kept in a secure environment.
Orders
We request information from you on our order form. To buy from us, you must
provide contact information (like name and shipping address) and financial
information (like credit card number, expiration date). This information is used
for billing purposes and to fill your orders. If we have trouble processing an
order, we'll use this information to contact you.
Links
This web site contains links to other sites. Please be aware that we are not
responsible for the content or privacy practices of such other sites. We
encourage our users to be aware when they leave our site and to read the privacy
statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests.
Participation in these surveys or contests is completely voluntary and you may
choose whether or not to participate and therefore disclose this information.
Information requested may include contact information (such as name and shipping
address), and demographic information (such as zip code, age level). Contact
information will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use and
satisfaction of this site.
If you feel that we are not abiding by this privacy policy, you should contact
us immediately via telephone at 813-251-3609 or via email at V.Castellana@LNCSTAT.com.
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