Certifications & Training

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By registering for or ordering the LNC STAT course or any other training associated with RN MARKET, you agree to the following:


LNC STAT Case Guarantee

The Case Guarantee is only available to those who meet the following requirements:

• The individual must purchase the Ultimate LNC STAT Course with printing after May 1, 2009.

• The individual must obtain the ALNC certification and maintain it in good standing.

• The Legal Nurse must send out 250 of mail-out sets included in the Ultimate Marketing Package specifically following the instructions detailed in the included Instruction Manual

• The Legal Nurse must provide proof that all 250 mail-out sets were implemented and that the methods for use for each marketing tool included with the Ultimate Marketing Package were followed specifically by keeping a client database or log of all potential clients marketed to or contacted. The contact log must be maintained using the methods detailed in Chapter 25: Developing & Managing Your Client Database of "The Legal Nurse Marketing Handbook." Details included in the database or log must include names, addresses, phone numbers, email, Web sites, dates of pre-calls, dates of mail outs, dates of post-calls, and names of people spoken to. RN MARKET reserves the right to verify your database or log entries with those listed.

• If the Legal Nurse has sent 50 mail-outs from the Ultimate Marketing Package and followed all instructions for correct use without any response, they must call RN MARKET for a mentoring session with Veronica Castellana or a qualified and designated mentor to see what they are doing wrong.
  The Legal Nurse must have contacted RN MARKET for at least three mentoring sessions and must have spoken to a qualified and designated mentor.

• If all Case Guarantee requirements detailed above are met and the ALNC still is unable to obtain a case, additional training will be provided by RN MARKET at no additional cost to the ALNC. Any additional training must be approved by RN MARKET's owner, Veronica Castellana. Additional training may include, but is not limited to, Case Strategies, the 2-Day Success Internship or the Private Internship. The actual additional training obtained will be only determined by Veronica Castellana and will be assigned in accordance with the weaknesses of the ALNC.

Refund Policy
RN MARKET do not offer any refunds for any of its courses, workshops, or certifications unless Refund Insurance is purchased. There are no refunds available for marketing products or marketing packages. If you are unable to attend a seminar date that was already reserved, you will receive a credit to be used towards any other course date or home study course depending on availability. This policy is necessary because of the small sizes of each seminar. When you reserve a seat, you prevent anyone else from getting that seat. If you were to cancel at the at the last minute, it is harder for us to find someone else to reserve the seat.

Refund Insurance
The only way to get a refund is to purchase refund insurance along with the reservation. If refund insurance is purchased at the time the reservation is made, a full refund for the seminar date will be given minus the cost of the insurance. Refund insurance is non-refundable and must be purchased at the time the reservation in made.

Refund Insurance Rates:

15 Day Insurance - $500
30 Day Insurance - $300

If 15 Day Insurance is purchased, you are allowed to cancel your reservation any time before 15 days prior to the date of the seminar. If 30 Day Insurance is purchased, you are allowed to cancel your reservation any time before 30 days prior to the date of the seminar. If the number of days remaining until the date of the seminar is less than the Refund Insurance purchased, no refund will be given. Refund Insurance does not apply to any marketing products or marketing packages.


Certifications
All certifications are issued and owned by LNI Institute, Inc. All certifications issued by LNI Isntitute, Inc. are to be represented with the best behavior by the certified party. LNI Institute has the right to revoke any certification due to misconduct or irresponsible behavior in any way by the certified party. LNI Institute, Inc. will use its own discretion as to what certifications are revoked and what behavior is considered inexcusable.
 

Ultimate Marketing Package & Other Marketing Tools

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Delivery of Service

All orders are processed and completed in the order they are received. Processing time will also depend on customer response time. RN MARKET does not give any guaranteed date of completion on any work. This includes any written, printed, designed, or Web site material. You will be notified when the printing or design process has begun and when your material has been sent. Orders that are incomplete after 6 months from the date of purchase will lose their production rights; no refunds will be given.

 

Proofs

A set of samples called proofs will be sent to you for your approval. These proofs are intended for you to approve before the final print job is started. If you find a problem or would like to make any changes to the samples you may notify us and we will make the required adjustments. This includes any additions, revisions, or typographical errors. After the requested changes have been made you may be sent another set of sample prints at your request. You are allowed up to three designs and up to three modifications to your chosen design. If you require no proof reprint, the printing process will begin.

 

Custom Designs for Marketing Packets

Custom designs are designed to your specifications with your preferences. You are allowed up to three designs from which to choose your favorite. After choosing your favorite, you are allowed up to three modifications to your chosen design. Designs that you request that are additional to your three allotted designs will require a fee of $75 per design. You may include any prefabricated material such as logos or images in your design.

 

Text for Marketing Packets

The text created for the Ultimate Marketing Package is based on research and is proven to be effective. The layout and wording has been perfected and is what we suggest as a marketing company to be the most effective. If for any reason you feel that you need to modify the text, update the Microsoft Word files sent for your approval and email them back to us. We may make suggestions as a courtesy. However, the first set of samples is what we suggest to be most effective. Any changes to layout, format, or wording may hinder the effectiveness of the marketing materials and is highly discouraged.

 

Final Print Errors

Before printing your final product, you are required to give a final print confirmation. RN MARKET will not take responsibility for any errors other than those made by RN MARKET. Any errors found on your final printed material are your responsibility if the error is present on the proofs when you give your final print confirmation. Any errors found may be corrected and reprinted at an additional cost to you. RN MARKET requires that you give your final print approval on any print materials. This approval means that you have checked the design and text for any errors, changes, or typos and agree that there are no changes and that materials are ready for print. RN MARKET is not responsible for any requested changes not applied after your final print approval is submitted.

 

Web Sites

Web sites created by RN MARKET are not guaranteed any hits. Your web site is created after all printed products are complete and will include the design and text printed on your marketing materials. The Web site will expire exactly one year after purchase date and can be renewed yearly for an additional fee. It is your responsibility to keep track of the renewal date and contact RN MARKET for renewal. Expiration notification may be sent to the customer as a courtesy but id not a required duty of RN MARKET. If a domain name expires, a recovery fee of $100 may be charged to recover the domain name. Custom Flash animation or additional programming is not included in any package.

 

Web Site Changes

All Web sites maintained and controlled by RN MARKET are entitled to one content change a month. Content changes includes updating text already on the site or adding text that has been already typed. Design changes will require an additional charge of $75 per hour with a one hour minimum. In order to have changes made to your site, content changes must be gathered together and submitted in one email. After your one change has been made for the month, no other changes will be made until the next month unless the additional design fee is paid in advance ($75/hour with a one hour minimum).

 

Web Site Transfers

You can have your domain name transferred to or away from RN MARKET at any time. Unless copyrights are purchased, any Web site design created by RN MARKET remains the property of RN MARKET after the domain is transferred or the domain name or hosting expires. This is in accordance to our Copyright terms listed below. Any copyritten Web site material that is custom made by RN MARKET must be registered and hosted through RN MARKET's affiliated registration and hosting company unless the copyrights are purchased from RN MARKET. Contact RN MARKET for more information and pricing for copyright purchases. In order for RN MARKET to release your domain for transfer, the receiving registration company must initiate the transfer. RN MARKET will not change any DNS information. In order to resume control over a current RN MARKET Web site, RN MARKET requires that the domain name is transferred away from RN MARKET and new hosting is implemented by a hosting company other than that affiliated with RN MARKET.

 

Rush Orders

You can request that your order be rushed at any time. This will give your order priority above all other regular orders but behind any orders rushed before yours. There is an additional fee of $150 for rushing your order. This rush fee still does not guarantee any date of completion. It only gives you priority over all other orders. Contact us for more details. You may also request express shipping. To get express shipping, you will be charged the difference between the new express charges and the ground charges previously applied.

 

Abuse & Unprofessionalism

At no time will RN MARKET stand for abusive or unprofessional language. If there is a problem, notify us in a professional manner and RN MARKET and its employees will do everything in their power to reach a satisfactory solution. If any abusive or unprofessional language is used toward RN MARKET or any of its employees, you will loose all production rights and no refunds will be given. This includes yelling, cursing, and/or any assault or abusive language of any type via phone or email.

 

Payment & Refunds

Final printing of material or Web site publication will not be completed until all services are paid in full. Only after your payment has been received and has cleared will your material be printed or your Web site published. In addition, no refunds will be given for any service or product purchased. If at any time you are unsatisfied with your sample proofs, notify us in writing within 10 business days and we will revise the material to your specifications.

 

Disputes & Disagreements

Florida law shall apply to any remedies and/or disputes related to our agreement. The only venue for any legal action shall be Hillsborough County, Florida.

 

Copyrights

RN MARKET reserves all rights under law. No part of any material produced by RN MARKET may be reproduced, written or electronically, without written permission from Veronica Castellana of RN MARKET. Copies may be made for review and personal reading purposes only. Any material created by RN MARKET may be utilized to benefit the company. This includes but is not limited to utilization of content created in the Ultimate Marketing Package for examples, promotions or displays. Copyrights apply to all graphic design or written content shown on any product or web site produced by RN MARKET or any product produced for any client.  When purchasing the Ultimate Marketing Package, all design copyrights are issued to the purchaser. However, all text, text formatting, marketing techniques or strategies, and layouts included with the Ultimate Marketing Package remain copyright of RN MARKET and may not be reproduced by anyone other than the purchaser of the Ultimate Marketing Package for the purpose of marketing their Medical Legal services. If the Ultimate Marketing Package is not purchased, design copyrights may be purchased from RN MARKET in the form of a compact disc containing files of the purchased material.

 

 

Sites Created by RNMARKET for Customers

RN MARKET does not use or have access to contacts information sent customer web sites web sites created for clients of RN MAKET. Anyone attempting to contact you through a site created for you by RN MARKET will be able to do so without any hindrance by RN MARKET.  If you feel that contactinformation from your site are not being sent to you currently, please contact RN MARKET so that we many solve the issue.

 

RNMARKET.com Site

The following privacy notice discloses the privacy practices for RNMARKET.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

 

1.  What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

 

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 813-251-3609 or via email at info@RNMARKET.com.