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Tips and Tricks for Legal Nurse Consultants, Life Care Planners, and Nurse marketing.

 

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Veronica Castellana RN, BSN, CLNC 
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Editor, Copywriter
Ryan Sanchez, BSME 
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Director of Graphic/Web Design
Donna Arena AA, BA 
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Marketing Consultant
Alexandrea West, BFA
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Office Manager, Graphic Designer
 
Alan Sanchez 
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Webmaster, Network Administrator
Heather Fonte 
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Personal Assistant
 
 
 
In this issue of RN MARKET NEWS ...
 
  • The Hurricane Katrina Disaster: Here's how you can help.
  • The Secrets to Becoming Successful as a Legal Nurse Consultant
  • How to Solve the Biggest Problem we Face in Marketing with Tips & Tricks to the Pre-Call, Post-Call and... the Interview!!
  • TECH TALK: Viruses & Virus Scanners, By Ryan Sanchez.
  • The First Luxury Champagne Conference for RNs. Indulge, A Luxury Champagne Conference
  • MARKET FOR SUCCESS Champagne Seminar & Mentoring Program
  • Report Writing & Case Analysis Champagne Workshop
  • Contract & Fee Schedules Champagne Workshop
  • RN MARKET's Online Store. Check it out!  
  • Seminars and upcoming conferences and speaking events.
  • 2005 Edition "The Expert Witness Handbook" Now in at RN MARKET. You asked for it you got it!! Order your copy today either on-line or by phone 813 810-0106.
  • "Legal Nurse Consulting, Principles and Practice" now available for purchase at our online store.
  • New Marketing Books - Introducing our Second Edition marketing handbooks, "Legal Nurse Consulting, The LNC Marketing Handbook and Life Care Planning, The LCP Marketing Handbook"
  • Announcements - Renew your Web site if you have not done so. Ask us to send you your STATS.
 
In the next issue of RN MARKET NEWS...
  • How to Collect on a Bad Debt
  • TECH TALK: PowerPoint & Flash Presentations, By Ryan Sanchez
 
 
HURRICANE KATRINA RELIEF
Our hearts and prayers go out to all the victims of Hurricane Katrina. A lot of us would like to help. Unfortunately, most of us are unable or allowed to get out there and aid the people. So, how can you help? RN MARKET is directly helping a family from New Orleans. Some of the victims in this family of 24 are friends of Veronica's and Ryan's. Their names are Ronnie and Fly. Ronnie and Fly are musicians who are well known on Bourbon Street. They play regularly in a band called Rooster and the Chicken Hawks. If you have been to Bourbon Street, you may have seen them playing at the Jazz Parlor. They are some of the best musicians in New Orleans. We were planning on scheduling them as entertainment at our Indulge conference in February. 
 
These two musicians are staying in Dustin, Florida with another friend of ours, Rodeana. All their families are staying with them as well. There are over 24 people staying in one apartment. They range from 18 months to 88 years old. They have lost everything. Ronnie just recently heard from his sons and his other band members who he hadn't heard from since the storm. They will hopefully get help from FEMA but they need help until then. Looking at the situation in New Orleans, it doesn't look like they will get help from FEMA for a while.
 
Ryan and Veronica have been donating and helping them any way they can. If you would like to donate to a good family who is going through some very hard times, they need some help. You can donate what ever you would like. They need money, clothes, groceries, etc. Their address is below:

 

 
RODEANA GARON
38 TERRA COTTA WAY
DESTIN, FL. 32541
 
If you can help them, here is a list of some things they need that they mentioned: Size 36x32 men's pants, kids size 6 & 12, women's size 14, men's large shirts. If you don't feel comfortable sending money, they have a Winn Dixie and Wal-Mart near by so gift certificates will work. These are just a few things. Send what every you wish. If they can't use it, they know other families who can. We greatly appreciate all your donations.
 
Click here for more info.
 
What else can you do to help?
There are many places you can donate to help all the unfortunate victims. Unfortunately, there are those who will try to take advantage of the situation. You should be careful before sending money to places taking donations. Some well know and reputable places we found to donate are below. You can also do your own online searches to find places to donate.
 
Red Cross - www.redcross.org
Network for Good - http://www.networkforgood.org
 
 
THE SECRETS TO BECOMING SUCCESSFUL AS A LEGAL NURSE CONSULTANT
There are thousands of RNs all across the country that take Legal Nurse Consulting courses. They then feel confident that they are able to create reports and review records with ease BUT the majority of these nurses are not even getting their FIRST CASE!!
 
There are several elements needed to become successful as a Legal Nurse Consultant.
 
 
All You Need In A Legal Nurse Consulting Course
Held in Tampa, Florida
October 4-9, 2005
 
Click Here to learn more about our Legal Nurse Consulting courses.
 
RN MARKET heard from several nurses that couldn't wait until February 2006 to attend our Report Writing & Case Analysis Workshop and Contracts & Fee Schedules Workshops. They also wanted to be able to attend all of our programs instead of choosing just one. We heard our nurses and made an all-in-one LNC training course. All at an affordable cost to you.
 
Your LNC STAT Course Can Include One or All of the Following:
  • LNC Essentials for Beginning LNCs (1 Day)
  • Market for Success Workshop (2 Days)
  • Report Writing & Case Analysis Workshop (2 Days)
  • Contracts & Fee Schedules Workshop (1 Day)
  • Ultimate Marketing Package
  • Champagne & VIP Treatment...of course!
To choose a package that fits your needs and get more information, Click Here or call 813-810-0106.
 

HOW TO SOLVE THE BIGGEST PROBLEM WE FACE IN MARKETING WITH TIPS & TRICKS TO THE PRE-CALL, POST-CALL AND... THE INTERVIEW!!

The goal in mind is to land the case. Once you have your foot in the door, don't drop the ball. How do you become successful and walk out with the case? Chances are if they called you in for an interview and took time out of their day to see you, you are going to get the case. That's not always true. Many times, the ball is dropped and you thought you had it all along. Let's go over what you can do to make sure that you land the case and carry the ball to get the case.
 
Pre-Call
 
The first thing you need to do is to actually make the pre-call. Most people feel they can skip this step. It is important to try to get your foot through the door prior to them even seeing your marketing package. If they have a pending case that they need help with, an initial phone call might get you an interview or even a case. Don't skip this step.
 
Call when you feel the attorney may be available, early in the morning, right before or even after 5 pm or in the late afternoon. Ask for the attorney. Do you homework and see how many work in the office. Do they have a nurse, doctor, paralegal, legal assistant, secretary, office assistant, or gatekeeper on staff? Do you know who handles the cases in that office? If not, ask for the attorney or try to get past the gatekeeper.
 
Once you are speaking with someone, try to get them to schedule an appointment for you to see the attorney and introduce yourself to them and your services. Let them know that you are introducing your services and your company to them and that all you need is a few minutes of their time. See what type of cases that they handle and try to find topics in the conversation that will get them to feel that they may need your services. Not everyone will respond to the phone call but it might save some steps. If you are not able to get an appointment, let them know that you are sending the information out to them.
 
Find out who to address the items out to and send one set to that person and another set to the attorney. Send one with this mailing and the other with another mailing at a different time so that they will not both get the materials at the same time. Treat all attorneys in the office as a different prospect. If there are three or four or more attorneys, send the items to each one on different mailings and spread the mailings out.
 
If you don't get an appointment on the pre-call and you don't get to talk to the attorney, don't feel discouraged. It was only the first attempt to get past the gatekeeper and gives you the opportunity to know how easy or hard it is to get directly to your target. Sometimes you will get shot right down. Some other will actually be rude to you when you call. You may come across one or two that want to set up an interview and even one or two that may give you a case immediately right from the phone.
 
Send your marketing packets out and make sure that you are home for the return calls. Once you receive a call to go on the interview, prepare to make a good impression.
 
Interview
 
For the interview, you will need your CV, Fee Schedule, Sample Work Product, business cards and extra marketing packets. Even though you have mailed out some marketing packets to the attorney, you will need some for the rest of the staff that might be in on the interview. You want to come prepared. You can also have your Web site information and a laptop so that if you have a PowerPoint of Flash Presentation, you can present it at the interview.
 
Make sure you are dressed the part. Well groomed works best. You can bring an associate if there are more people that also work with you. Be friendly and do your homework ahead of time. Do an Internet search on the attorney and their firm. You can find out how to do these searches from the Second Edition of The LNC Marketing Handbook coming out soon. Find out some facts about them that you can discuss with them and how you can help them on their cases.
 
Ask them if they have any cases that they wanted to pass by you verbally and discuss the case with them and how you can help. Don't give them all the answers but let them know if you feel that the case should be reviewed by a Legal Nurse Consultant. They can start to see where you would be of some help to them. Some attorneys use Legal Nurses all of the time and they just want to see your information and interview you so that they can determine if you have what they are looking for. If you feel that the interview did not go off too well, let them know that you can get them other Legal Nurse Consultants as well as yourself and that you can also locate testifying experts for them. This is something that is hard for them to do many times because they are too busy. Having someone that can do this for them is a big plus on your side.
 
Once the interview is over, you should be walking out with a case. If you do not get a case, ask for referrals so that you can try to get business from others that they feel may need your services.
 
Many times, the attorney will interview you knowing that they do not have a case at the moment but they want to have you lined up so that when a case comes in that they do need your help on, they have your information to give you a call. Sometimes they also want to try to do the case without your help and want you on standby in case they need you.
 
Post-Call
 
The follow-up call is hard to manage for most. For the Legal Nurse Consultants that did not want to do the Pre-Call, the Post-Call is more than they can handle. They just feel discouraged.
 
You need to make this call to increase your chances of success. Once you make several of these calls, you get the hang of what it's like to receive both good responses and bad responses from gatekeepers and attorneys. After doing these calls, you learn what works best for you. Again, try to get your foot through the door and land an interview. The interview is what gets you the cases.
 
How you handle yourself on the phone will also determine how many chances you will have at getting the interview. Role-playing helps to make the pre-call interview and follow-up call a success.
Practice and practice how you will respond on the phone and what you will say to certain typical questions. This will give you your best chance at polishing your response to get you the interview.
 
Now, go get em!!
 
TECH TALK By Ryan Sanchez
VIRUSES & VIRUS SCANNERS
The Internet as we know today is monstrous. Due to its size and the way it is laid out, there really isn't much control over what people are allowed to do on it. Therefore, you have to be very careful about what goes through your computer. There are countless malicious programs that can render your computer unusable. These programs can download to your computer without you even knowing. The tree most harmful types of malicious software are viruses, worms, and spyware:
 
  1. Viruses are computer programs usually hidden within another seemingly harmless program that produces copies of itself and inserts them into other programs or files, and that usually perform a malicious action such as destroying data.
  2. Worms are very similar to viruses in that they are computer programs that replicate functional copies of themselves. However, worms usually contain some functionality that will interfere with the normal use of a computer or a program.
  3. Spyware is software that secretly monitors your actions. While they are sometimes sinister, like a remote control program used by a hacker, software companies have been known to use spyware to gather data about customers.
Viruses, worms and spyware programs can affect your computer in various ways. At the very least, the effect would be noticeably hindered computer performance. The worst case is complete data loss including system files that control your computer. This can cause your computer to not even start up.
So how do you keep your computer safe from all these malicious programs? There are many programs out there that can keep your computer safe. There is different software to protect against different things. For example, programs that protect against viruses and worms will not always protect against spyware.  Many times you'll need a separate program to protect against spyware.  Before you purchase, make sure you know what each program does. In the end, the best way to protect against malicious software is to monitor what you do.
 
  • Don't open any emails that have an unfamiliar sender.
  • Don't click on any animated or colorful ads that look out of place from the site you are visiting.
  • Don't click on any part of a Web site that offers something for free that would normally cost a lot of money. Example: "Shoot the deer and get a free iPod."
In addition to following the guidelines above, there are several programs you can use to provide further protection for your computer. The hottest thing right now to fight against spyware is Microsoft Antispyware Beta. Beta means it is still undergoing final testing before it can be sold. The way they are testing it is they offer it free and get feedback from the users. I have been using it for months now and it works great. You can download your free version of Microsoft Antispyware Beta from www.Microsoft.com. If you would rather have a fully tested program, you can purchase one from your local computer store.
 
There are also many programs to choose from to protect your computer against viruses and worms. Some of the most well known virus protection software companies are Symantec and McAfee. Symantec makes the most comprehensive protection programs in my opinion. However, they are somewhat complicated. It may take some time to understand how everything works. If you are an avid AOL user, stay away from Symantec. AOL will block you out if you use Symantec products since AOL owns McAfee and is competing against Symantec. Symantec's product name is Norton. McAfee produces a more user friendly product but may not be as comprehensive as Symantec.
 
Each company produced different products to do different things. An antivirus or virus scanning program regularly scans your computer and looks for viruses. An Internet security program is a firewall that monitors everything entering and leaving your computer. This protects you from viruses, hackers, and privacy threats. It prevents any private information from leaking onto the Internet. Some also have parental controls. Antispam programs monitor your email to block out any annoying spam from reaching you. There are many other individual programs that are sold separately but can be purchased in one package along with the functions described above. 
 
Once you have your computer protected, you have to remember to always keep it up to date. This is the biggest mistake people make when protecting their computer. Any software you buy will be useless without the proper updates. All these programs offer free updates. These updates tell your programs what to look for when protecting your computer. They will even update automatically if you tell them to. New viruses, worms, and spyware programs are released daily so it is imperative that you keep your software up-to-date.
 
Another update you should be doing along with your regular virus protection updates, is your Windows update. Microsoft periodically releases updates to fix any problems with Windows and to make it more virus proof. The newer versions of Windows will let you know when updates are available if your computer is set to do so. Without these updates, Windows is more vulnerable to malicious software. If you haven't done any updates lately or if you are not sure, go to http://windowsupdate.microsoft.com to check your computer. If your computer is less than 2 years old, you can get the Service Pack 2 update for Windows. This offers more protection for your computer. However, if your computer is more than 2 years old, I wouldn't recommend it.
 
Follow these recommendations for protecting your computer now and you will save yourself a great deal of frustration in the future.
 
This portion was taken from RN MARKETs Second Edition of  "Legal Nurse Consulting, The LNC Marketing Handbook" and "Life Care Planning, The LCP Marketing Handbook".
 
ONLINE STORE
RN MARKET would like to announce the opening of our new, fully functional online store. Feel free to browse through our new store to learn more about our products or to make a purchase. There is also extra information about us, our products, and our production process on the left menu of the store. Visit our store by going to www.RNMARKET.com and clicking the online store link on our home page.

 
SEMINARS, UPCOMING CONFERENCES, AND SPEAKING EVENTS
We will be speaking and/or exhibiting at these conferences.
  • September 8th - 10th, 2005 in San Francisco, California. AANLCP American Association of Nurse Life Care Planners 5th Annual Education Conference.
  • September 15th - 18th, 2005 in San Francisco, California. ICLCP The International Conference on Life Care Planning. Click Here for more info.
  • *NEW* October 4th - 9th, 2005 in Tampa, Florida. RN MARKET's LNC Stat Legal Nurse Consulting Course. Click Here for more info.
  • December 16th -18th, 2005 in Las Vegas, Nevada at Wynn Las Vegas Luxury Resort Hotel & Casino. RN MARKETs MARKET FOR SUCCESS Champagne Marketing Seminar & Mentoring Program. Limited Availability. Will sell out. Five seats left. Click Here for more info.
  • February 23 & 24, 2006 in Tampa, Florida at the Renaissance Tampa Hotel International Plaza. RN MARKETs MARKET FOR SUCCESS Report Writing & Case Analysis Workshop. Comes with a FREE "Case Kit". Limited Availability. Will sell out. Click Here for more info.
  • February 23 & 24, 2006 in Tampa, Florida at the Renaissance Tampa Hotel International Plaza. RN MARKETs MARKET FOR SUCCESS Contracts & Fee Schedules Workshop. Comes with a FREE "Contracts & Agreements CD". Limited Availability. Will sell out. Click Here for more info.
  • February 25 & 26, 2006 in Tampa, Florida at the Renaissance Tampa Hotel International Plaza. Indulge A Luxury Champagne Conference By RN MARKET. Click Here for more info.
Other conferences will be announced in our future newsletters.

2005 Edition "The Expert Witness Handbook" By Dan Poynter, Now in at RN MARKET
We are now selling the 2005 Edition of "The Expert Witness Handbook". Whether you plan on becoming an expert witness or not, it is a great reference to have. Veronica uses it over and over again. There is a sample contract in it that can guide you when making your own contracts. Of course, always make sure an attorney goes over any contracts which you make yourself. You asked for the new edition, you got it!! We have many in stock but they sell out quickly, order your copy today either at our on-line store or by phone 813 810-0106.

"Legal Nurse Consulting, Principles and Practice" Edited By Patricia Iyer, Now in at RN MARKET
We are now selling "Legal Nurse Consulting, Principles and Practice" at our on-line store or call to purchase at 813 810-0106.
 
RN MARKET'S NEW EDITION BOOKS - "Legal Nurse Consulting, The LNC Marketing Handbook" and "Life Care Planning, The LCP Marketing Handbook"
Second Editions Include:
  • More Tips on How to Increase Your Clientele
  • More Proven Marketing Strategies
  • More Motivation
  • Over 100 more pages of information not included in the first books
  • Bonus: Includes Business Start-Up Section
  • How to create a Database
Order your copy today either at our on-line store or by phone 813 810-0106.

ANNOUNCEMENTS:
Web site renewals due
Important: Several people have missed their due dates to renew their Web sites. We try to contact you in time but are not able to reach some of you. If you have a Web site that we created, contact us for your due date if you are unsure. You can also renew early so you don't have to worry about the due date. Ask us to send you your STATS.
 
SIDE BAR
Pre-register for Indulge, A Luxury Champagne Conference in Tampa, Florida in February 2006. See below  or click here for the details.
 
Go to  www.LNCFirm.com and let us know what you think of the new look.
 
Educational & Networking Event focusing on
Investigative Strategies for Medical Analysis
RN MARKET would like to invite you to the First Luxury Champagne Conference for Registered Nurses. February 25 - 26, 2006 at the Renaissance Tampa Hotel International Plaza in Tampa, Florida. Come celebrate while we educate and get your medical/legal CE certificate for RN contact hours.
 
Be the first to see what's NEW for RNs!!
Everyone's a VIP!!!
Click Here  or visit RNMARKET.com for more info.
 
2 CHAMPAGNE WORKSHOPS TO CHOOSE FROM
The workshops will be held February 23 - 24,  2006, the Thursday & Friday before the Indulge Conference. Choose one of the two-day workshops listed below.
 
(Comes with a "Case Kit")
 
OR
 
(Comes with a Contracts & Agreements CD)
 
 
Click Here  or visit RNMARKET.com for more info.
 
Learn how to market your business effectively using researched and proven methods at a three-day exclusive champagne marketing seminar & mentoring program by RN MARKET.
 
December 16th - 18th, 2005 at the WYNN LAS VEGAS LUXURY RESORT HOTEL & CASINO in Las Vegas, Nevada
 
Click Here  or visit RNMARKET.com for more info.
 
RN MARKET NEWS, www.RNMARKET.COM 219 N. Excelda Avenue, Tampa, Florida 33609, Phone (813) 810-0106 Fax (813) 873-2334 email us: info@RNMARKET.COM
Copyright 2005 by Veronica Castellana of RN MARKET LLC, Tampa, Florida. All rights reserved under law. No part of this work may be reproduced, written or electronically, without permission in writing from Veronica Castellana of RN Market. Copies may be made for review and personal reading purposes only. To unsubscribe, respond to this newsletter and place unsubscribe in your subject area.

 

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